Refund policy

Return & Refund Policy

We want our customers to be completely satisfied with their purchase. If you are not fully satisfied, you may be eligible to return your item under the conditions outlined below.

Return Eligibility

Eligible products may be returned within 14 days of receiving your order.

Conditions for Returns

To qualify for a return, items must:

  • Be unused and in their original packaging.

  • Be returned in a resalable condition.

  • Be accompanied by proof of purchase.

Please note that certain products may be excluded from returns due to hygiene, health, or safety reasons.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome of your refund request.

If approved:

  • Refunds will be issued to the original payment method used for the purchase.

  • Refunds are typically processed within 7 business days.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.

We will review the issue and, where appropriate, arrange a replacement or full refund.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item received is:

  • Defective

  • Damaged

  • Incorrect

In such cases, we will cover the return shipping costs.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team for assistance.